Frequently Asked Questions

Are your crystals authentic and natural?

Yes, at Gem Glow we only provide authentic, natural crystals and gemstones. Each piece is carefully sourced and crafted to ensure quality, originality, and lasting value.

What are your shipping timelines and charges?

We offer free shipping on all orders across India. Orders are dispatched within 1–2 business days, and delivery takes 3–5 business days depending on your location.

What is your return and refund policy?

At Sugandha Wellness, we take great pride in the quality and craftsmanship of our products. Every piece is carefully inspected before it reaches you. However, if you receive an item with a genuine manufacturing defect, we’re here to make it right.

While we do not offer returns for reasons other than manufacturing issues, we want you to shop with complete confidence knowing that your satisfaction is important to us.

If you experience any issues with your order, please don’t hesitate to reach out. Our support team is available 24/7/365 and ready to assist you.

📩 Need help? Contact us at: sugandhawellness@gmail.com.
📞 Our WhatsApp/Phone Number: +91-8487919157.

Thank you for choosing Sugandha Wellness — we’re grateful to have you as part of our community!